Property Owner Reviews

I have had a five star association with Radie. She has been tenacious, hard-working, patient and reliable. She has overcome several difficulties with our condo strata council with grace and competence. We have been very happy with the occupancy, tenants, rate of return as well as care and maintenance of our property. She has always been very responsive to our questions and needs – going the extra mile to help us in any way she can.

Best of all, I can say that I have found her to be a kind and generous human being that cares not only for her job but has a deep sense of social responsibility. We have experienced probably half a dozen property managers in Vancouver and Victoria over the last 10 years and Radie, is without question, the best. I would HIGHLY recommend her and the Victoria Royal Vacations team.

– Jenny and Dan, Bayview Homeowners, April 2015

 

2014 was my first year of renting my condo with the services of Victoria Royal Vacations, although I had known its Owner/Director, Radie Stoycheva, for over 10 years. When I realized that my strata required a rental agent in order for me to rent my suite, the first person I thought of was Radie.
As a friend, she has always been someone for whom I had the greatest respect. Knowing her background and her experience, as well as her determination to always give her all and do her best with all of her projects and businesses, I felt confident that she and her company would provide the consummate service I was looking for.
Radie and her Victoria Royal Vacations staff have made sure my suite was fully prepared for tenants to move in. They have kept me informed every step of the way if there was any concern or special need to be addressed. They have kept complete records of all necessary transactions and provided monthly statements of income and expenses. Radie, herself, has gone out of her way to help me deal with unexpected and challenging strata-related issues, and these have been resolved successfully.
Whenever I have a question or concern, I need only phone, text or email Radie and I have a response within 24 hours (usually much sooner). Knowing what a busy schedule she has, I have always valued the personal and prompt contact she continues to make with me.
She has been a true gem throughout this process, but then I’ve always considered her a gem! I am fully satisfied with the services of Radie Stoycheva and Victoria Royal Vacations team , and would recommend them highly to anyone interested in long or short-term rentals of their property.

– Kris Klusmeier,Home Owner Sidney by Sea, April 2015

 

We have been homeowner clients of Victoria Royal Vacations since its inception in 2010. The service provided to us by Radie Stoycheva and her staff has been excellent; consistent rentals throughout the year, cleanliness of our strata unit, monitoring for any damage and its immediate repair, timely payments, professional website and personal communications from the owner advising us of upcoming rentals.

We are very happy working with her company and look forward to continuing that relationship in the years to come.

– Sherry Haley

 

 Thanks so much for all the wonderful help you have given me on my  properties. Since meeting  you over  a year  ago around June 2012 ,things  turned  around  for  me  in my condo. I  was  so  close to renting it out for so much less and  you  came along  and  after we  redecorated, boom you  had it full.

Your  super  hard european work ethic comes  through time  and  time  again  for  your  clients. Going  out  of  your  way  for  your  customers  and  clients  is  an  understatement, as  I told my  friend who owns one of  the  largest property management  firms  in  Victoria after  I  had  a  month  dealing  with you, I  told  him this  women Radie  is  unbelievable, she  will  build  an  empire  with  her  platinum service. She  now  handles  my  houses and  soon  to operate  my  other  condo when it comes  available, even my  sailboat  she is  marketing, if  I  was  wearing  a  hat right now  I  would  take  it  off, so  hats  off  to  you  and  hip hip  hurray  for  Radie, the  queen of service, why because she cares

– Kenneth Cunningham

 

As first-time owners of an executive rental property, Radie  and her company Victoria Royal Vacations assisted in making the entire process seamless. We met Radie shortly after purchasing our property in the fall of 2012 and she was instrumental in staging the rental with designer elements that would appeal to High end corporate and vacation rental clientele.

Customer service for Victoria Royal Vacations is the number one priority for both the property owners and tenants. All of our questions via phone calls or e-mails were answered with expediency and professionalism.

We highly recommend Victoria  Royal Vacations  inc. as a premier property reservation agency  in Victoria.

– Rosie

 

I’ve been working with Radie Stoycheva and her team at Victoria Royal Vacations since (Fall 2012)  while I’ve been on an extended business trip in the United Kingdom.  I was referred to her agency through a close friend and I must say that my experience has been excellent.  It’s one thing to say that their level of service has been good but it’s more telling to give some examples.  My house has been presented to prospective tenants through various internet portals and Radie along with her team worked hard to showcase fantastically.  Any maintenance issues that have arisen have been dealt with promptly and efficiently.  I had some issues with the satellite television service into the house and once again, largely on her own initiative, Radie sorted this out.  I woke to read an email that there had been a problem but it was solved.  Of course, one of the biggest concerns a landlord has is keeping the property occupied.  Radie and her team have worked tirelessly  to ensure that all my suites have had suitable tenants.  This obviously entails a lot of attention to detail; presenting the property in the right light, vetting applicants, arranging and conducting viewings etc.  All of this has been conducted with the utmost professionalism.  What more could a landlord want?  In short, I’m very happy with the team at Victoria Royal Vacations and wouldn’t hesitate to recommend their service.

– Andrew Brooks

Random Testimonials
We thoroughly enjoyed our mini vacation at the Juliet and the condo was "top notch" in every way! The views from living and bedroom areas are amazing, plus, the location is perfect with easy walking distance to the harbour front as well as numerous restaurants & cafes! We have already told family and friends about our experience and highly recommend Victoria Royal Vacation to anyone visiting Victoria. It was also a pleasure dealing with the staff during our stay and we will definitely be back. Thank you.
- John & Muriel , February 2013 Airdrie Alberta